Business Environment and Strategy

The purpose of this course is to introduce you to the first of a series of core management skills i.e. to develop a strategy and objectives for a business unit and to cascade it into performance standards.  You will also learn how to conduct an effective performance review and address under-performance.

21 students enrolled

The purpose of this course is to introduce you to the first of a series of core management skills i.e. to develop a strategy and objectives for a business unit and to cascade it into performance standards.  You will also learn how to conduct an effective performance review and address under-performance.

The qualifying learner will be capable of:

  • Specifying objectives,
  • Formulating a plan,
  • Co-ordinating people and other resources,
  • Implementing the plan to meet objectives.
  • Evaluating results, making corrections and improvement.

Session 1

1
Lesson 1: A Business Plan
7:04

Please download the Learner Guide attached, before starting the course.

2
Lesson 2: Objectives & Measurement
4:40
3
Lesson 3: Defining Targets
4:03
4
Quiz 1: A Business Plan
5 questions

Session 2

1
Lesson 4: The BSC as a PMS
5:39
2
Lesson 5: Selecting a PMS
5:30
3
Lesson 6: Providing Feedback
6:12
4
Lesson 7: Implementing Training
5:33
5
Lesson 8: Addressing Underperformance
5:16
6
Quiz 2: Performance Management
4 questions

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Includes

2 hours
Full lifetime access
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