Communication in Leadership

Communication is a core leadership function and a key characteristic of a good leader. Effective communication and effective leadership are closely intertwined. Leaders need to be skilled communicators in countless relationships at the organizational level, in communities and groups, and sometimes on a global scale.

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Communication is a core leadership function and a key characteristic of a good leader. Effective communication and effective leadership are closely intertwined. Leaders need to be skilled communicators in countless relationships at the organisational level, in communities and groups, and sometimes on a global scale.

 

This course is useful to learners who will be working within a Public Sector, Local Government, commercial or community environment, and will fulfill a leadership role as part of their job. This course will also add value to public officials who are seeking to develop a career pathway towards an accomplished integrated development planner or public sector management and administration specialist.

 

The qualifying learner is capable of:

  • Explaining communication processes and the role of the leader in this process.
  • Identifying and utilising communication tools and strategies.
  • Utilising information technology to enhance communications.
  • Developing strategies to overcome barriers to communication.
  • Applying the theories, principles and models of communication to a leadership role within a specific context.
  • Applying the principles of effective communications in media relations.

Session 1

1
Lesson 1: The Communication Model
4:11
2
Lesson 2: Proactive Communication
5:26
3
Quiz 1: The role of the leader
6 questions

Session 2

1
Lesson 3: Communication Tools
6:50
2
Lesson 4: Communication Skills
4:28
3
Lesson 5: The Role of Body Language
5:18
4
Lesson 6: A Communication Strategy
3:41
5
Lesson 7: Public Speaking Skills
4:27
6
Quiz 2: Communication tools
8 questions

Session 3

1
Lesson 8: The Impact of Information Technology
3:11
2
Quiz 3: The impact of Information Technology
3 questions

Session 4

1
Lesson 9: Basics of Good Communication
3:31
2
Lesson 10: Interpersonal Conflict
4:41
3
Lesson 11: Resolving Conflict
2:40
4
Lesson 12: Communication in a Multi-Cultural Environment
4:16
5
Quiz 4: Communication Strategies
10 questions

Session 5

1
Lesson 13: The Inner Circle of Communication
3:34
2
Lesson 14: Batho Pele Principles of leadership
3:04
3
Quiz 5: Models of Communication
5 questions

Session 6

1
Lesson 15: The Role of the Media
2:33
2
Quiz 6: The Role of the Media
2 questions

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1 hour
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