Generic Management 4: Team Management (2021)

During this course, you will be introduced to the framework used for all management activities within an organisation.
You will learn how to plan, organise, lead and control your team to achieve the company’s objectives.

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This unit standard explores the role of the team leader in ensuring that the team meets organisational or required standards.

This unit standard is intended for junior managers of organisations.

The qualifying learner is capable of:

  • Explaining the role of a team leader.
  • Explaining the purpose of a team.
  • Contracting with a team to obtain commitment.
  • Monitoring the achievement of team objectives.
  • Explaining the importance of motivating a team.
  • Demonstrating an understanding of self and team members in a workplace.
  • Applying theories of motivation and group dynamics.
  • Implementing a plan of action to strengthen a team.
  • Providing feedback and recognising achievements.
  • Preparing to receive a member on a team.
  • Introducing a new member.
  • Explaining how performance is monitored.
  • Creating awareness of career opportunities in an organisation.

Unit Standard 242821

1
Lesson 1_What is Management?
4:10

Please download the Learner Guide attached, before starting the course.

2
Lesson 2_Leading & Organising
6:58
3
Lesson 3_Leadership
8:24
4
Lesson 4_Organisation
3:29
5
Quiz 1: Management
5 questions
6
Lesson 5_Stages of Team Development
3:40
7
Lesson 6_Team Leader Tasks
2:59
8
Lesson 7_Process of Making a Decision
5:24
9
Quiz 2: Team Development
6 questions
10
Lesson 8_Communication & Co-ordination
4:40
11
Lesson 9_Motivation
5:59
12
Lesson 10_Delegation
6:17
13
Lesson 11_Disciplining
4:02
14
Quiz 3: Management Functions
5 questions

Unit Standard 242819

1
Leadership Definitions
4:16

Please download the Learner Guide attached, before starting the course.

2
Characteristics of an Effective Leader
5:52
3
Situational Leadership Model
4:06
4
Leadership Profiles
6:04
5
Assessment 1
5 questions
6
A Team’s Purpose and Mission
5:44
7
Performance Standards
7:01
8
Stages of Team Development & Dysfunctional Behaviour
6:55
9
Communication
7:16
10
Assessment 2
5 questions
11
Monitoring Team Achievement
6:12
12
Motivation
6:11
13
Theories of Motivation
8:35
14
Motivation Techniques & Using Praise
7:35
15
Assessment 3
5 questions
16
Feedback
5:23
17
Listening
2:17
18
Performance
7:44
19
Assessment 4

Unit Standard 242811

1
Lesson 1: A Moral Compass
6:00

Please download the Learner Guide attached, before starting the course.

2
Lesson 2: Ethics & The South African Constitution
3:42
3
Lesson 3_Code of Conduct
3:50
4
Lesson 4: King III report and a Code of Conduct
6:57
5
Lesson 5: Ethical Principles
8:39
6
Lesson 6: Conflict of Interest
3:25
7
Quiz 1: Ethics
9 questions
8
Lesson 7: Time Management
9:06
9
Lesson 8: Principles of Time Management
6:39
10
Lesson 9: Principles of Time Management (Part 2)
4:01
11
Quiz 2: Time Management
9 questions
12
Lesson 10: A Time Management Plan
6:32
13
Lesson 11: A Work Schedule
5:12
14
Lesson 12: Putting it all together
6:23
15
Quiz 3: A Time Management Plan
9 questions

Unit Standard 242812

1
Lesson 1: The Induction
5:22
2
Lesson 2: How to provide Induction
6:29
3
Lesson 3: A Workspace
2:51
4
Lesson 4: Mentoring
3:48
5
Lesson 5: Introducing New Members
4:17
6
Quiz 1: Inducting a new member
4 questions
7
Lesson 6: Teams in an Organisation
5:03
8
Lesson 7: Monitoring Performance
7:10
9
Lesson 8: Performance Appraisals
3:29
10
Lesson 9: Disciplinary Hearings
4:55
11
Quiz 2: Teams in an Organisation
6 questions
12
Lesson 10: Training Employees
4:55
13
Lesson 11: Career Paths
3:48
14
Quiz 3: Career Paths
5 questions

Unit Standard 242820

1
Lesson 1: A Business Plan
7:04

Please download the Learner Guide attached, before starting the course.

2
Lesson 2: Objectives & Measurement
4:40
3
Lesson 3: Defining Targets
4:03
4
Quiz 1: A Business Plan
5 questions
5
Lesson 4: The BSC as a PMS
5:39
6
Lesson 5: Selecting a PMS
5:30
7
Lesson 6: Providing Feedback
6:12
8
Lesson 7: Implementing Training
5:33
9
Lesson 8: Addressing Underperformance
5:16
10
Quiz 2: Performance Management
4 questions

ASSESSMENT

1
SP 4: Formative Assessment: Team Management
2 Hours
2
SP 4: Summative Assessment: Team Management
2 Hours

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