Knowledge Management

This course is useful for learners who will be working within a Public Sector, Local Government, commercial or community environment, and will fulfil a leadership role as part of their job. This course will also add value to public officials who are seeking to develop a career pathway towards an accomplished integrated development planner or public sector management and administration specialist.

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This course is useful for learners who will be working within a Public Sector, Local Government, commercial or community environment, and will fulfil a leadership role as part of their job. This course will also add value to public officials who are seeking to develop a career pathway towards an accomplished integrated development planner or public sector management and administration specialist.

 

The qualifying learner is capable of:

  • Analysing the concept and principles of knowledge management within a local government leadership context.
  • Analysing and storing information using a knowledge management system.
  • Presenting and communicating information as part of a knowledge management network.
  • Applying knowledge management principles, techniques and tools into leadership service delivery.

Session 1

1
Lesson 1: Knowledge Management
2:59
2
Lesson 2: Knowledge Management System
7:15
3
Lesson 3: Knowledge Management Principles
4:17
4
Lesson 4: Intellectual Capital
5:55
5
Quiz 1: Knowledge management
10 questions

Session 2

1
Lesson 5: Analysing and Storing Information
3:45
2
Lesson 6: Analysing Information
5:25
3
Quiz 2: Knowledge management system
8 questions

Session 3

1
Lesson 7: Present and Communicate Information
4:18
2
Quiz 3: Knowledge Management network
5 questions

Session 4

1
Lesson 8: Strategies of Knowledge Management
4:28
2
Quiz 4: Knowledge management techniques
5 questions

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Includes

1 hour
Full lifetime access
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