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Leadership Development 4: Relationship Management

Learners will develop competencies to utilise leadership skills to enhance service delivery in a specific sector or context. Individual learners ... Show more
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Further Education and Training Certificate: Leadership Development

SAQA QUALIFICATION ID: 50081

The purpose of the qualification is to enable qualifying learners to apply leadership competencies to ensure service excellence.

Learners will develop competencies to utilise leadership skills to enhance service delivery in a specific sector or context. Individual learners will benefit through enhancing their personal competencies, knowledge and skills so as to be able to complete tasks required in their employment contracts and by legislation.

On achieving this qualification, the learner will:

  • Understand how leadership skills and techniques are applied to relationship management.
  • Be able to apply knowledge management in a leadership function to enhance service delivery.
  • Be equipped with leadership skills and techniques, utilised to provide contributions to community development projects and to address identified community issues.
  • Learn strategic planning skills and plans are utilised to enhance leadership function for excellent service delivery.
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Course details
Duration 4 weeks
Lectures 46
Video 2 hours
Quizzes 13
Level Intermediate
Full lifetime access
Access on mobile and TV

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