This course will be useful to learners who are working within the Public Sector, Local Government, commercial or community environment. It will enable learners to apply knowledge, skills and insight in leadership as part of their job. This course will also add value to public officials involved in integrated development planning, public sector management or administration specialities.
The qualifying learner is capable of:
- Explain the concept of emotional intelligence and how this impacts on leadership.
- Analysing the relationship between emotional intelligence and self-awareness in relation to leadership.
- Analysing the relationship between emotional intelligence and self-management in relation to leadership.
- Analysing the relationship between emotional intelligence and social awareness in relation to leadership.
- Applying techniques for responding to situations in an emotionally intelligent manner.
