Workplace Readiness

10 Courses in 1. With more than 140 lectures and over 7 hours worth of video content, this course guarantees to prepare you for any workplace situation, good or bad.  From ethics to time management, budgeting and hosting a meeting or setting up a report, we’ve got you covered.    

292 students enrolled

10 Courses in 1!!! 

With more than 140 lectures and over 7 hours worth of video content, this course guarantees to prepare you for any workplace situation, good or bad.  From ethics, to time management, budgeting and hosting a meeting or setting up a report, we’ve got you covered.

Work readiness skills are a set of skills and behaviours that are necessary for any job.

This course will be useful to learners who are starting a new career or want to refresh their soft skills for the workplace.

The qualifying learner will be capable of:

  1. Inducting a New Team Member,
  2. Understanding your rights within the South African Constitution,
  3. Applying Time Management skills in the workplace,
  4. Understanding Business Ethics and Conflict that can arise in a Workplace,
  5. Chairing and Attending a Meeting,
  6. Applying basic fundamental Mathematical and Verbal skills in a formal setup,
  7. Understanding business finances; setting up a budget and understanding an income and balance sheet,
  8. Applying the rules of Customer Satisfaction in your workplace,
  9. Explaining the concept of leadership,
  10. Differentiating between leadership and management,
  11. Applying the different roles and qualities of leadership in a work context,
  12. Explaining the concept of personal ethics in relation to the moral compass,
  13. Describing the role of a code of conduct in a work environment, according to ethical principles,
  14. Upholding the code of conduct within the work team,
  15. Understanding the effects of HIV/AIDS on the immune system and how it can affect your work life,
  16. Understanding the implications of the HIV/AIDS pandemic for society, the economy, a business sub-sector, an organisation and a specific workplace.

Inducting a New Team Member

1
Lesson 1: The Induction
5:22
2
Lesson 2: How to provide Induction
6:29
3
Lesson 3: A Workspace
2:51
4
Lesson 4: Mentoring
3:48
5
Lesson 5: Introducing New Members
4:17
6
Quiz 1: Inducting a new member
4 questions
7
Lesson 6: Teams in an Organisation
5:03
8
Lesson 7: Monitoring Performance
7:10
9
Lesson 8: Performance Appraisals
3:29
10
Lesson 9: Disciplinary Hearings
4:55
11
Quiz 2: Teams in an Organisation
6 questions
12
Lesson 10: Training Employees
4:55
13
Lesson 11: Career Paths
3:48
14
Quiz 3: Career Paths
5 questions

A Moral Compass

1
Lesson 1: A Moral Compass
6:00

Please download the Learner Guide attached, before starting the course.

2
Lesson 2_The South African Constitiution
3:42
3
Lesson 3_Code of Conduct
3:50
4
Lesson 4: King III report and a Code of Conduct
6:57
5
Lesson 5: Ethical Principles
8:39
6
Lesson 6: Conflict of Interest
3:25
7
Quiz 1: Ethics
9 questions

Time Management

1
Lesson 7: Time Management
9:06
2
Lesson 8: Principles of Time Management
6:39
3
Lesson 9: Principles of Time Management (Part 2)
4:01
4
Quiz 2: Time Management
9 questions
5
Lesson 10: A Time Management Plan
6:32
6
Lesson 11: A Work Schedule
5:12
7
Lesson 12: Putting it all together
6:23
8
Quiz 3: A Time Management Plan
9 questions

Business Ethics

1
Lesson 1_Introduction to Business Ethics
5:43

Please download the Learner Guide attached.

2
Lesson 2: Ethics & The South African Constitution
3:42
3
Lesson 3: A Code of Conduct
2:54
4
Lesson 4_Concept of Ethics
5:34
5
Lesson 5_Reasons for Conflict
3:52
6
Lesson 6_Ways to handle Conflict
4:17
7
Quiz 1: Ethics and a Code of Conduct
8 questions
8
Lesson 7_Introduction to Conducting a Meeting
3:45
9
Lesson 8_Preparing for a Meeting
3:27
10
Lesson 9_Minutes and Mandates
3:21
11
Lesson 10_Members in a Meeting
4:18
12
Lesson 11_Chairing a Meeting
2:26
13
Lesson 12_Conflict in Meetings
5:59
14
Lesson 13_Follow up on a Meeting
8:36
15
Quiz 2: Meetings
6 questions

Fundamental Math Skills in a Business Environment

1
Lesson 1: Basic Geometric Shapes and Transformations
7:12
2
Lesson 2: Properties of Geometric Figures and Solids
6:44
3
Lesson 3: Scales and Maps
6:51
4
Lesson 4: Solve Problems with Formulae
5:36
5
Lesson 5: Solve Problems with Formulae: Part B
6:54
6
Lesson 6: Views of Objects
3:46
7
Quiz 1: Objects in Measurements
10 questions
8
Lesson 7: Patterns and Functional Relationships
7:00
9
Lesson 8: Mathematical Situations and Structures
6:37
10
Lesson 9: Solve Problems in Mathematical and Real-life Situations
5:33
11
Lesson 10: Interpret the Equivalence of Different Descriptions
7:07
12
Quiz 2: Mathematical Patterns, Functions and Algebra
10 questions

Fundamental Verbal Skills in a Business Environment

1
Lesson 11: Verbal Communication
3:15
2
Lesson 12: Types of Verbal Communication
7:17
3
Lesson 13: Communication Context
2:12
4
Lesson 14: Improving Communication
3:58
5
Lesson 15: Communication Barriers
6:16
6
Lesson 16: Communication Barriers: Part B
4:56
7
Lesson 17: Main Ideas and Speech or Sign Features
6:23
8
Lesson 18: Effective Communication
4:18
9
Lesson 19: Oral or Signed Communication
5:48
10
Lesson 20: Oral or Signed Communication: Part B
5:06
11
Lesson 21: A Speaker’s Opinion and Emotion
3:45
12
Lesson 22: Fact, Fiction, and Opinions
2:09
13
Lesson 23: Inferences
1:52
14
Lesson 24: Misleading or Contradicting Information
1:56
15
Lesson 25: Manipulative Language and Strategies
4:25
16
Lesson 26: Aspects of Texts
7:17
17
Lesson 27: Aspects of Texts: Part B
5:23
18
Lesson 28: Formats
5:52
19
Lesson 29: Preparing Written Communication
6:00
20
Lesson 30: Outcomes-based Education
5:26
21
Lesson 31: Types of Outcomes
2:59
22
Lesson 32: Use Language for Learning
2:07
23
Lesson 33: Choices about Learning
6:46
24
Lesson 34: Choices about Learning: Part B
5:06
25
Lesson 35: Memory and Memorising Techniques
1:57
26
Lesson 36: Participation and Personal Commitment
7:00
27
Lesson 37: Writing and Assignments
1:48
28
Lesson 38: Time Management
1:21
29
Lesson 39: Assessment and Feedback
5:46
30
Quiz 4: Strategies to Learn
10 questions

Business Finances

1
Lesson 1_Income & Expenditure
6:23

Please download the Learner Guide attched

2
Lesson 2_Income Statement
3:34
3
Lesson 3_A Balance Sheet
8:14
4
Lesson 4_ Personal Statements
5:07
5
Lesson 5_Different Ratios
6:41
6
Lesson 6_A Cash Flow Statement
4:41
7
Quiz 1: Income & Expenditure
6 questions
8
Lesson 7_What is a Budget?
5:52
9
Lesson 8_Income
5:58
10
Lesson 9_Budgeting Techniques & Methods
4:37
11
Lesson 10_Methods & Techniques (Part 2)
7:14
12
Quiz 2: Budgeting Part 1
5 questions
13
Lesson 11_A Business Plan
5:42
14
Lesson 12_Ratios
4:25
15
Lesson 13_Ratios (Part 2)
3:33
16
Lesson 14_ZBB and a Budget Form
6:26
17
Lesson 15_Constraints & Variances
6:00
18
Lesson 16_Control Systems & Projected Statements
4:26
19
Quiz 3: Budgeting Part 2
5 questions

Customer Care

1
Lesson 1_Customer Satisfaction
4:01

Please download the Learner Guide, before starting this course.

2
Lesson 2_Benefits of Customer Satisfaction
3:18
3
Lesson 3_Quality Service
5:53
4
Lesson 4_The 4P’s
5:09
5
Lesson 5_The Quality Staircase
3:44
6
Lesson 6_The Quality Service Connector
3:47
7
Assessment 1: Customer Satisfaction
5 questions
8
Lesson 7_SWOT Analysis
4:40
9
Lesson 8_Problem Solving
4:37
10
Lesson 9_Service Recovery
5:54
11
Lesson 10_Steps in Problem Solving
6:27
12
Lesson 11_Problem Solving Tools
5:45
13
Assessment 2: Problem Solving
5 questions

Leadership

1
Lesson 1_Introduction to Leadership
3:32

Please download the Learner Guide attached.

2
Lesson 2_Principles of Leadership
3:25
3
Lesson 3_Qualities of a Leader
3:09
4
Lesson 4_Quality Improvement
2:11
5
Lesson 5_Visionary Leadership
4:34
6
Lesson 6_Qualities of a Leader
5:07
7
Lesson 7_Role of a Leader
3:27
8
Quiz 1: Introduction to Leadership
5 questions
9
Lesson 8_Leader vs Manager
1:58
10
Lesson 9_Management Roles vs Leadership Roles
3:07
11
Lesson 10_Responsibility and Authority
2:07
12
Lesson 11_Leadership Approaches
1:32
13
Lesson 12_Accountability
2:51
14
Lesson 13_The Role of a Leader and Manager
5:57
15
Lesson 14_Process vs Content Leadership
3:47
16
Quiz 2: Leadership vs Management
5 questions
17
Lesson 15_Trait vs Behavioural Theories
2:35
18
Lesson 16_Situational Theory
3:09
19
Lesson 17_Behavioural Theories
3:14
20
Lesson 18_Theories Pro’s and Cons
6:25
21
Lesson 19_Personal Qualities of a Leader
3:10
22
Quiz 3: Leadership Theories
5 questions
23
Lesson 20_Characteristics of a Leader
4:50
24
Lesson 21_Leadership Styles
4:30
25
Lesson 22_Leadership Roles and Abilities
5:41
26
Lesson 23_A Role Model
3:23
27
Quiz 4: Leaders and Role Models
4 questions

HIV and AIDS

1
Lesson 1_What is HIV/AIDS?
3:56

Please download the Learner Guide attached.


2
Lesson 2_AIDS makes you sick!
2:08
3
Lesson 3_Getting Tested
4:07
4
Lesson 4_STDs
1:41
5
Lesson 5_Wrong Ideas
1:56
6
Lesson 6_An HIV Business Strategy
1:38
7
Lesson 7_HIV and the Law
2:04
8
Lesson 8_Treatment, Care and Support
2:54
9
Lesson 9_Children and Family Members with HIV
3:20
10
Lesson 10_Medical Schemes and Productivity
1:59
11
Lesson 11_Global Trends
2:16

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