W&R NQF4: Written Communication (SP2)

The purpose of this course is to introduce new skills and refine your current skills in oral business communication. By working through this course you will have the opportunity to practice group communication, effective one on one communication and your presentation skills.

142 students enrolled

The purpose of this course is to introduce new skills and refine your current skills in oral business communication. By working through this course you will have the opportunity to practice group communication, effective one on one communication and your presentation skills.

In the business environment we have meeting every day. They involve a lot of people and therefore cost a lot of money and it is important that you make each meeting count! This course is designed to introduce you to the preparation and procedures required in chairing a formal meeting using committee procedures.

The business environment in South Africa since the dawn of democracy in 1994 has changed dramatically. Managers can no longer simply tell employees what to do. Without realising it much a manager’s time is spent negotiating, regardless of the level of management. In the second unit standard you will learn how to negotiate effectively to facilitate a win-win situation.

When you have completed this course you will be able to:

  • Interact successfully in oral/signed language
  • Use strategies that capture and retain the interest of an audience
  • Identify and respond to manipulative use of language
  • Respond critically yet sensitively as a listener/audience
  • Analyse own responses to spoken/signed texts and adjust as required
  • Use strategies to be an effective speaker/signer in sustained oral/signed interactions
  • Evaluate spoken/signed discourse
  • Prepare for a meeting
  • Conduct a meeting
  • Deal with conflict in a meeting
  • Follow up on a meeting

Resources

1
W&R Learner Guide SP 2
0:00

Unit Standard 119457 (Replaced by 8969)

1
Lesson 1- Interpreting and using information from texts
4:57
2
Lesson 2- Ambiguous words, paraphrasing and summarising
1:52
3
Lesson 3- Graphic and Visual Aids
2:52
4
Lesson 4- Graphs
3:37
5
Lesson 5- Extracting Messages and Source of texts
2:39
6
Lesson 6- Authors Attitude
3:03
7
Lesson 7- Visual Techniques, Text responses and Formats
3:45
8
Lesson 8- Influence of Language Structures
5:31
9
Quiz 119457
10 questions

Unit Standard 119465 (Replaced by US 8970)

1
Lesson 1- Write, present, sign texts
6:25
2
Lesson 2- Produce Coherent and Cohesive Texts
10:31
3
Lesson 3- Drafting your own writing
6:28
4
Lesson 4- Basic Research
7:13
5
Lesson 5- Capture, Code and Edit Data
2:08
6
Lesson 6- Evaluation and Analysis
2:30
7
Lesson 7- Creative Writing
2:41
8
Quiz 119465
5 questions

Unit Standard 12155

1
Lesson 1_Improve your reading
7:38
2
Lesson 2_Look for the main idea
5:03
3
Lesson 3_Strategies to read and review
3:31
4
Lesson 4_Summarising
3:00
5
Lesson 5_Classifying Information
4:45
6
Lesson 6_Infer Information
1:15
7
Lesson 7_Evaluate Information
4:37
8
Lesson 8_Types of Reasoning
2:29
9
Unit Standard 12155
6 questions

Unit Standard 119469 (Replaced by US 8975)

1
Lesson 1: Analysing Texts.
05:38
2
Lesson 2: Organisational Features of a text.
00:43
3
Lesson 3: Purpose, Audience, Context.
02:23
4
Lesson 4: Meanings and Viewpoints in texts.
01:34
5
Lesson 5: Values, Views, Attitudes and Assumptions.
01:25
6
Lesson 6: Citing Relevant Evidence.
01:05
7
Lesson 7: Content, Language and Styles.
03:02
8
Lesson 8: Writing Techniques.
02:35
9
Lesson 9: Production Techniques.
04:40
10
Quiz: 119469
10 questions

Unit Standard 8976

Unit Standard 9302

1
Lesson 1: Introduction.
04:47
2
Lesson 2: Navigation as a set of tools.
07:23
3
Lesson 3: Searching for Relevant Material.
05:27
4
Lesson 4: Collecting information found.
00:53
5
Lesson 5: Documents.
02:34
6
Lesson 6: Skimming Supported systems.
01:20
7
Leson 7: What is skimming?
03:38
8
Lesson 8: Data Collection Tools.
01:51
9
Lesson 9: What is Scanning?
04:11
10
Lesson 10: What is Critical Reading?
02:30
11
Lesson 11: While you Read.
01:21
12
Lesson 12: Interpreting texts critically.
03:35
13
Lesson 13: Data Maniulation.
03:37

Be the first to add a review.

Please, login to leave a review
Get course
30-Day Money-Back Guarantee

Includes

4 hours
Full lifetime access
Access on mobile and TV

Contact your Instructor