This course is intended for people who are or who aspire to become supervisors or line managers at any level.

Persons credited with this course are able to set performance goals and measures; to formulate development plans; and to monitor and evaluate performance.  The person completing this course should also be able to adopt a systematic approach to achieving objectives.

This course will be useful to learners who are working within the Public Sector, Local Government, commercial or community environment. It will enable anyone to gain insight into the role of leadership within a work context, and thus providing them with the skills and knowledge to add value to one’s job. This Leadership course will also provide value to public officials who are involved in integrated development planning or public sector management and administration specialists.

The purpose of the qualification is to enable qualifying learners to apply leadership competencies to ensure service excellence.

Learners will develop competencies to utilise leadership skills to enhance service delivery in a specific sector or context. Individual learners will benefit through enhancing their personal competencies, knowledge and skills so as to be able to complete tasks required in their employment contracts and by legislation.